[ Home > About Us & Enhancing Your Shopping Experience ] Welcome To DigitalGiftWorld.com Welcome and thank you for visiting DigitalGiftWorld.com! Here you will find valuable information regarding DigitalGiftWorld.com policies and procedures. We are dedicated to exceeding customer expectations while providing a fast, safe, rewarding shopping experience. We offer literally thousands of new items at near wholesale prices. Our growth depends on the integrity and trust so many customers have experienced while shopping in our store. We understand that our customers are the key and our customer service is the door to which prosperity in the online market so deeply depend upon. Welcome and enjoy a wonderful shopping experience here with DigitalGiftWorld.com! Sincerely, The DigitalGiftWorld.com Team DigitalGiftWorld.com Corporate Office: Digi Resources LLC 4115 205th AVE SE Sammamish, WA 98075 *(Shipping may not be from Seattle, WA for all products.) **Returns not accepted at this location** Toll Free 1.888.775.DIGI (3444) (Sales & Ordering 9AM-5PM PST Mon-Fri) For Order Status and Tracking, please email sales@digitalgiftworld.com. Contact Us Via E-mail (We recommend sending email directly from your email account versus clicking on the email addresses below - not all browsers support this properly) sales@digitalgiftworld.com Sales, Customer Service, and account information. billing@digitalgiftworld.com Billing and invoice related questions. support@digitalgiftworld.com Technical Support issues and general questions. comments@digitalgiftworld.com Your comments and suggestions are always welcome. Shipping & Ordering Information: Shipping Information & Rates: We charge you the actual price that WE pay for shipping. We do not charge you any handling fees or any other "extra" shipping costs. Shipping charges are based on the weight of the order, and where it is being shipped to. How to Determine Shipping Cost: To see your shipping costs, please go to the product page and add to the shopping cart. Simply fill out your shipping information and preferred shipping method. When you move onto the billing page, your actual shipping costs will be displayed before you enter your credit card. We do our best to estimate the cost of shipping your item. Rarely, we will be off on our calculations. Since we only charge what we ACTUALLY pay for shipping UPS, we must pass on any change in shipping cost by UPS. We are happy to fax you a copy of the UPS bill to confirm the charge if requested. Delivery Time: How to Determine Delivery Time: Orders are processed and shipped within 24-72 hours of receipt (except on weekends and holidays). The total delivery time for your order is based on the availability and shipment method selected. Availability + Shipping Method = Total Time Availability: The availability for an item is indicated on each product page. Shipping Methods: The shipping method is selected during checkout with the following delivery options: Ground Delivery Continental USA and Canada, delivery in 3-7 business days. 2-Day Air Continental USA, Hawaii & Alaska only, delivery in 2 business days, not including pick-up day (Industry Standard with UPS and FedEX). Overnight Delivery USA only, delivery next business day after order processed. General Shipping Guidelines: Domestic Orders: DigitalGiftStore.com Ships via FedEX and UPS. Shipping not available to PO Boxes. On Televisions 20" and larger, Furniture, Office Chairs and multiple items please be aware that heavy shipping may apply. Hawaii/Alaska requires Two-day air. International Orders: Currently, we ship only to the United States, Canada, Hawaii and Alaska. A deposit of $45.00 will be added to each order for Canadian Orders. Overnight or 2 DAY Air on Canadian orders not available. We will issue a credit for the difference within 10-14 business days, once the invoice from FedEx or UPS is received. **Buyer is responsible for all customs, taxes, and duties.** A 15% Restock fee and shipping is Non-refundable for shipments Refused. All Sales Final on all International Orders and are backed by the Manufacturer's Warranty. Please email any questions to: sales@digitalgiftstore.com Thank you for shopping DigitalGiftWorld.com! Our Number One Priority is the customer! Home | Show Order | Contact Us | Index | Search Links | Privacy | Terms & Conditions Shop with confidence! All products we carry are brand new, factory sealed, and come supplied with a full manufacturers USA warranty. E-Mail: sales@digitalgiftworld.com Copyright © 2001-2010 Digi Resources LLC. All rights reserved.